Enable and Access Call Summary and Call Diagnostic Logs


Functionality described on this document is currently in private preview. Private preview includes access to SDKs and documentation for testing purposes that are not yet available publicly. Apply to become an early adopter by filling out the form for preview access to Azure Communication Services.

To access telemetry for Azure Communication Services Voice & Video resources, follow these steps.

Enable logging

  1. First, you will need to create a storage account for your logs. Go to Create a storage account for instructions to complete this step. See also Storage account overview for more information on the types and features of different storage options. If you already have an Azure storage account go to Step 2.

  2. When you've created your storage account, next you need to enable logging by following the instructions in Enable diagnostic logs in your resource. You will select the check boxes for the logs "CallSummaryPRIVATEPREVIEW" and "CallDiagnosticPRIVATEPREVIEW".

  3. Next, select the "Archive to a storage account" box and then select the storage account for your logs in the drop-down menu below. The "Send to Analytics workspace" option isn't currently available for Private Preview of this feature, but it will be made available when this feature is made public.

Azure Monitor Diagnostic setting

Access Your Logs

To access your logs, go to the storage account you designated in Step 3 above by navigating to Storage Accounts in the Azure portal.

Azure Portal Storage

From there, you can download all logs or individual logs.

Azure Portal Storage Download

Next Steps