Integrate ServiceNow with Microsoft Defender for IoT

The Defender for IoT integration with ServiceNow provides an extra level of centralized visibility, monitoring, and control for the IoT and OT landscape. These bridged platforms enable automated device visibility and threat management to previously unreachable ICS & IoT devices.

The Operational Technology Manager integration is available from the ServiceNow store, which streamlines Microsoft Defender for IoT sensor appliances, OT assets, network connections, and vulnerabilities to ServiceNow’s Operational Technology (OT) data model.

ServiceNow integrations with Microsoft Defender for IoT

Once you have the Operational Technology Manager application, two integrations are available:

Service Graph Connector (SGC)

Import Microsoft Defender for IoT sensors with more attributes, including connection details and Purdue model zones, into the Network Intrusion Detection Systems (NIDS) class. Provide visibility into your OT network status and manage it within the ServiceNow application.

For more information about the On-premises Management Console option, see the Service Graph Connector (SGC) for Microsoft Defender for IoT (On-premises Management Console) information on the ServiceNow store.

For more information about the Azure Defender for IoT option, see the Service Graph Connector (SGC) Integration with Microsoft Azure Defender for IoT information on the ServiceNow store.

Vulnerability Response (VR)

Track and resolve vulnerabilities of your OT assets with the data imported from Defender for IoT into the ServiceNow Operational Technology Vulnerability Response application.

For more information about the Azure Defender for IoT option, see the Vulnerability Response (VR) information on the ServiceNow store.

For more information about the On-premises Management Console, see the Vulnerability Response (VR) Integration with Microsoft Defender for IoT (On-premises Management Console) information on the ServiceNow store.

For more information, read the ServiceNow supporting links and documentation for the ServiceNow terms of service.

Next steps

Access the ServiceNow integrations from the ServiceNow store: