Track stakeholder feedback

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All feedback is captured in a Feedback Response work item. You can track feedback, whether captured by the Test & Feedback extension or the Microsoft Feedback client, through a work item query.

Prerequisites

  • By default, all project members and users with Stakeholder access can view and run all shared queries. You can change the permissions set for a shared query folder or shared query. For details, see Set query permissions.
  • To add and save a query under Shared queries, you must be granted Basic access or higher. Also, you must have your Contribute permission set to Allow for the folder you want to add the query to. By default, the Contributors group doesn't have this permission.

Note

Users with Stakeholder access for a public project have full access to query features just like users with Basic access. For details, see Stakeholder access quick reference.

  • By default, all project members and users with Stakeholder access can view and run all shared queries. You can change the permissions set for a shared query folder or shared query. For details, see Set query permissions.
  • To add and save a query under Shared queries, you must be granted Basic access or higher. Also, you must have your Contribute permission set to Allow for the folder you want to add the query to. By default, the Contributors group doesn't have this permission.

Track feedback requests

To view feedback, use the Feedback shared query. Select your project and open Boards > Queries. Under Queries, select All. In the Shared Queries, select Feedback.

Screenshot shows Boards with Queries selected and the Feedback query selected.

This query displays a list of all the feedback responses received. To learn more, see Web portal navigation.

To create a feedback query, follow these steps:

  1. Select Boards > Queries and then select New query.

  2. In the Editor for your new query, enter the following values:

    Screenshot shows editor with values entered.

    • Team Project = @Project
    • Work Item Type In Group Microsoft.FeedbackRequestCategory
    • State = Active
  3. Select Save query and enter a name.

  4. Select Run query to see a list of active feedback responses for your team project.

    Screenshot shows Results view of Feedback request work items.

  5. Select a response work item to see the details of the feedback.

  1. Select your project and open Boards>Queries or Work>Queries. To learn how, see Web portal navigation.

  2. In the list of shared queries, select Feedback. This query displays a list of all the feedback responses received.

    Viewing the feedback responses

    Or, create a feedback query with the parameters, as shown.

    Editor view for flat-list feedback query

  3. You should see a list of all active feedback responses for your team project.

    Results view of feedback responses

  4. Open the response work item to see the details of the feedback.