Install Update 0.4 on your StorSimple Virtual Array

Overview

This article describes the steps required to install Update 0.4 on your StorSimple Virtual Array via the local web UI and via the Azure portal. You need to apply software updates or hotfixes to keep your StorSimple Virtual Array up-to-date.

Keep in mind that installing an update or hotfix restarts your device. Given that the StorSimple Virtual Array is a single node device, any I/O in progress is disrupted and your device experiences downtime.

Before you apply an update, we recommend that you take the volumes or shares offline on the host first and then the device. This minimizes any possibility of data corruption.

Important

If you are running Update 0.1 or GA software versions, you must use the hotfix method via the local web UI to install update 0.3. If you are running Update 0.2 or later, we recommend that you install the updates via the Azure portal.

Use the local web UI

There are two steps when using the local web UI:

  • Download the update or the hotfix
  • Install the update or the hotfix

Download the update or the hotfix

Perform the following steps to download the software update from the Microsoft Update Catalog.

To download the update or the hotfix

  1. Start Internet Explorer and navigate to https://catalog.update.microsoft.com.

  2. If this is your first time using the Microsoft Update Catalog on this computer, click Install when prompted to install the Microsoft Update Catalog add-on.

  3. In the search box of the Microsoft Update Catalog, enter the Knowledge Base (KB) number of the hotfix you want to download. Enter 3216577 for Update 0.4, and then click Search.

    The hotfix listing appears, for example, StorSimple Virtual Array Update 0.4.

    Search catalog

  4. Click Add. The update is added to the basket.

  5. Click View Basket.

  6. Click Download. Specify or Browse to a local location where you want the downloads to appear. The updates are downloaded to the specified location and placed in a subfolder with the same name as the update. The folder can also be copied to a network share that is reachable from the device.

  7. Open the copied folder, you should see a Microsoft Update Standalone Package file WindowsTH-KB3011067-x64. This file is used to install the update or hotfix.

Install the update or the hotfix

Prior to the update or hotfix installation, make sure that you have the update or the hotfix downloaded either locally on your host or accessible via a network share.

Use this method to install updates on a device running GA or Update 0.1 software versions. This procedure takes less than 2 minutes to complete. Perform the following steps to install the update or hotfix.

To install the update or the hotfix

  1. In the local web UI, go to Maintenance > Software Update.

    update device

  2. In Update file path, enter the file name for the update or the hotfix. You can also browse to the update or hotfix installation file if placed on a network share. Click Apply.

    update device

  3. A warning is displayed. Given this is a single node device, after the update is applied, the device restarts and there is downtime. Click the check icon.

    update device

  4. The update starts. After the device is successfully updated, it restarts. The local UI is not accessible in this duration.

    update device

  5. After the restart is complete, you are taken to the Sign in page. To verify that the device software has updated, in the local web UI, go to Maintenance > Software Update. The displayed software version should be 10.0.0.0.0.10289.0 for Update 0.4.

    Note

    We report the software versions in a slightly different way in the local web UI and the Azure portal. For example, the local web UI reports 10.0.0.0.0.10289 and the Azure portal reports 10.0.10289.0 for the same version.

    update device

Use the Azure portal

If running Update 0.2 and later, we recommend that you install updates through the Azure portal. The portal procedure requires the user to scan, download, and then install the updates. This procedure takes around 7 minutes to complete. Perform the following steps to install the update or hotfix.

To install updates via the Azure portal

  1. Go to your StorSimple Device Manager and select Devices. From the list of devices connected to your service, select and click the device you want to update.

    update device

  2. In the Settings blade, click Device updates.

    update device

  3. You see a message if the software updates are available. To check for updates, you can also click Scan.

    update device

    You will be notified when the scan starts and completes successfully.

    update device

  4. Once the updates are scanned, click Download updates.

    update device

  5. In the New updates blade, review the information that after the updates are downloaded, you need to confirm the installation. Click OK.

    update device

  6. You are notified when the upload starts and completes successfully.

    update device

  7. In the Device updates blade, click Install.

    update device

  8. In the New updates blade, you are warned that the update is disruptive. As virtual array is a single node device, the device restarts after it is updated. This disrupts any IO in progress. Click OK to install the updates.

    update device

  9. You are notified when the install job starts.

    update device

  10. After the install job completes successfully, click View Job link in the Device updates blade to monitor the installation.

    update device

    This takes you to the Install Updates blade. You can view detailed information about the job here.

    update device

  11. After the updates are successfully installed, you see a message to this effect in the Device updates blade.

After the installation is complete (as indicated by job status at 100 %), go to your StorSimple Device Manager service. Select Devices and then select and click the device you want to update from the list of devices connected to this service. In the Settings blade, go to Manage section and select Device updates. The displayed software version should be 10.0.10289.0.

Next steps

Learn more about administering your StorSimple Virtual Array.