Extensibility

Note

These release notes describe functionality that may not have been released yet. To see when this functionality is planned to release, please review What's new and planned for Dynamics 365 Customer Insights. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).

REST APIs

Customer profiles and insights can be consumed by a variety of user roles in many ways. Customer Insights provides a collection of REST APIs to allow organizations to integrate insights into other business applications or create custom workflows.

Line-of-business apps and insights through Power Platform connectors

Customer Insights ships with out-of-the-box connectors for PowerApps and Power BI. Customers can use the PowerApps connector to quickly build rich applications tailored for their business needs based on data from Customer Insights. Using the Power BI connector, customers can author custom reports and dashboards to share insights within their organization.

Custom report built using Customer Insights Power BI connector

Custom report built using Customer Insights Power BI connector