Simplified Help and Support experience


These release notes describe functionality that may not have been released yet. To see when this functionality is planned to release, please review What's new and planned for Dynamics 365 Business Central. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).

Get unblocked using the new unified Help and Support experience that brings together our breadth of tools and links when assistance is needed. Users will now find links to self-help content and documentation, commonly requested troubleshooting information to self-diagnose or hand over to Support, seek advice from the community, or post new ideas. Administrators can configure a single support email address for the customer's organization that allows any user to contact their IT administrator or supporting partner to receive support.

Concept design for the new in-app Help and Support screen showing a number of links for self-help, giving feedback, troubleshooting issues or contacting support