System-directed work sequencing

Note

These release notes describe functionality that may not have been released yet. To see when this functionality is planned to release, please review What’s new and planned for Dynamics 365 for Finance and Operations. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).

System-directed work sequencing allows you to sort and filter work orders that the system presents to the user for execution. This functionality solves scenarios where additional criteria is required to drive warehouse picking processes. Additional criteria might be the time of shipping, picking zone, and location profile.

This functionality extends the current system-directed picking with the new System-directed query order where the user can set up a sequence and a query or multiple queries that will evaluate all created work orders. It will capture and present only the work orders that meet the specified criteria of the mobile device menu item setup.

Warehouse picking processes can therefore be further optimized as this feature identifies work orders that match the defined criteria and assigns those to the correct mobile device menu item, and consequently presents them to a worker based on a specific skillset, picking equipment, or any other requirement.