Single Sign On for Unified Service Desk

Note

These release notes describe functionality that may not have been released yet. To see when this functionality is planned to release, please review What’s new and planned for Unified Service Desk for Dynamics 365. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).

Single Sign On (SSO) for Unified Service Desk provides an improved startup performance and user experience by authenticating users to access Dynamics 365 for Customer Engagement apps without the need for entering the credentials multiple times. This eliminates the need for entering the same password again and minimizes the possibility of login errors while ensuring a seamless experience.