Rich text in Approval messages


These release notes describe functionality that may not have been released yet. To see when this functionality is planned to release, please review Summary of what’s new. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).

We're pleased to announce that you can now use Markdown to add rich formatting to the details portion of an approval request. With this new capability, you can format your details for emphasis (bold, italics, strikethrough), create headers, paragraphs, line breaks, lists (ordered or unordered), and tables. For further details about all supported formatting capabilities, visit

For example, you can now format an approval request like this:

  • Session Title: Streamline business processes with Flow and Office 365
  • Conference: Ignite 2018
  • Presenter: Earl Lauer
  • Session Level: 200
  • Description: Easily add automation to workflows and approval processes for your Microsoft Dynamics 365 and Office 365 data that enable you to process requests, send notifications, and more - with just a couple clicks.

In your flow, annotate approval details with the Markdown characters for bold, italics, unordered lists, and more. For example, **Session Title**.

A screenshot showing adding the action.

When you send an approval request, the approver sees the request with rich formatting across all clients.

A screenshot showing text message on web.

The previous screenshot shows what it looks like on the web. The following screenshot shows what it looks like in Microsoft Outlook:

A screenshot showing the message in Outlook.

Finally, the message is also formatted in the Microsoft Flow mobile app:

A screenshot showing the message in the Flow mobile app.