Never forget that detail about your stakeholder with talking points
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Salespeople interact with many people over a period of time. Remembering every detail about every person they interact with isn’t always possible. Talking points helps busy salespeople by looking at their past communications to extract key details about the customer or contact on topics such as sports, health, family, and entertainment. These topics help salespeople in starting a conversation or building rapport with customers with whom they have not spoken recently or never met face to face.