Summary of what's new for Dynamics 365 for Field Service October ’18
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
These release notes describe functionality that may not have been released yet. Delivery timelines and projected functionality may change or may not ship (see Microsoft policy).
When a month is used in the Date column, the feature will be delivered sometime within that month. The delivery date can be any day within that month, not just on the first day of the month.
For a list of the regions where Dynamics 365 business applications are available, see the International availability guide.
Field Service business application
| Feature | Release type | Date |
|---|---|---|
| Integration with Finance and Operations | General Availability | November 30, 2018 |
| Entitlement management | General Availability | February 2019 |
| Multi-resource scheduling (for work orders) | General Availability | November 30, 2018 |
| SLA management | General Availability | December 15, 2018 |
Field Service mobile app
| Feature | Release type | Date |
|---|---|---|
| Background location sharing | Public Preview | January 2019 |
| Push notifications | Public Preview | December 15, 2018 |
| Geofencing | Public Preview | December 15, 2018 |
Universal Resource Scheduling (URS)
| Feature | Release type | Date |
|---|---|---|
| Define groups of requirements with conditional logic | General Availability | August 15, 2018 |
| Multi-resource scheduling | General Availability | August 15, 2018 |
| Schedule predefined resource crews | General Availability | August 15, 2018 |
| Resource pools | General Availability | August 15, 2018 |
| Facility scheduling | General Availability | August 15, 2018 |
| Fulfillment preferences | General Availability | August 15, 2018 |
| Capacity scheduling | General Availability | August 15, 2018 |
| Schedule board split view | General Availability | August 15, 2018 |
| Extensible resource availability | General Availability | March 2019 |
| Quick scheduling | General Availability | March 2019 |
| Self-service scheduling APIs | General Availability | March 2019 |
| Resource Utilization View | General Availability | March 2019 |
| URS customer-driven product enhancements | General Availability | March 2019 |
Connected Field Service (IoT)
| Feature | Release type | Date |
|---|---|---|
| Enhanced IoT Central integration | General Availability | November 30, 2018 |
Resource Scheduling Optimization
| Feature | Release type | Date |
|---|---|---|
| Enable more objectives | General Availability | November 30, 2018 |
| Single resource optimization | General Availability | November 30, 2018 |
| What-if analysis statistics | General Availability | November 30, 2018 |
| Other enhancements | General Availability | November 30, 2018 |