Released version 19.21


Version 19.21 for and is now available in all regions. This article describes the updates, including the new features, and the fixes to existing functionality, which are included in this update. This version was first made available in preview on October 14, 2019, and completed worldwide rollout on October 30, 2019.

Enhanced offline capabilities for apps on the Dynamics 365 mobile app

Ability to work with data in offline mode is a key business requirement for field scenarios. We released the first phase of robust offline functionality early this year. With our commitment to provide a great offline solution, we are continuously investing in building more capabilities on top of it.

New capabilities and enhancements:

  • Notes on timeline are available in offline mode. Users are now able to access their notes, create notes, and add attachments in offline mode.
  • Quick views are available in offline mode for users to access all their important data in the forms.
  • User experience is better in offline mode, such as improved messaging to the users, automatic reconnection to the app when online, and more.

Fixes and improvements


No specific fixes or improvements have been publicly disclosed as a part of this released version