Volume Licensing for Microsoft training and certification solutions

Microsoft training and certification solutions help businesses and accredited academic institutions accelerate adoption and use of Microsoft technologies. With these enterprise-ready, direct-from-the-source training and certification resources, your employees can gain the skills they need to work more efficiently and productively.

Microsoft training and certification solutions are available through the Microsoft Volume Licensing program, a customizable Microsoft software purchase program that grants discounted access to Microsoft training and certification solutions.

By consolidating the purchasing, budgeting, and tracking of the Microsoft training and certification solutions products described on this page with other Microsoft technology purchases through Volume Licensing, your organization can achieve on average a 20 to 80 percent cost savings (depending on the product and Volume Licensing contract level).

  • Microsoft E-Reference Libraries

    Microsoft E-Reference Libraries offer comprehensive content on Microsoft products and related technologies. Hosted online through any Internet connection, the easy-to-use collection of Microsoft Press e-books provides an efficient, cost-effective alternative to print libraries and an excellent post-course supplement to classroom training and e-learning courses.

  • Microsoft Certification exam vouchers

    Microsoft Certified Professionals can enhance your organization's competitive advantage, help increase customer satisfaction, and reduce network downtime.

  • Microsoft Imagine Academy (for eligible organizations)

    The Microsoft Imagine Academy (MSIA) program is a skills benefit that provides technology courses, teaching resources, and related benefits aligned to in-demand workforce/career skills. Comprehensive learning paths and curricula prepare students to successfully achieve industry-recognized certification and employment. Teaching materials include curricula for Microsoft Office Specialist(MOS) and Microsoft Fundamentals certification readiness.

    MSIA offers the following:

    • 30 no-cost certification exam vouchers for educator/staff professional development (MOS, Fundamentals, and MCE) Per VL agreement (shared across schools).
    • Course content packages for productivity (MOS) courses MOAC.
    • Exam Study Guides for MOS 2016 and MOS 2019/Office 365.
    • 50% discount on MCT (Microsoft Certified Trainer) program.
    • Access to Microsoft Official Courseware (MOC) content.
    • Customizable course completion certificates.
    • 40% discount on Microsoft Press books.

    MSIA access is available upon new purchase or renewal of EES (Enrollment for Education Solutions), School, and OVS-ES (Open Value Subscription – Education Enrollment subscriptions) volume license subscriptions as a program skills benefit at no additional cost.

  • Microsoft Certification exam packs for academic institutions

    With Microsoft Certifications, you can validate your students’ technology skills, helping them to differentiate themselves and to enhance their education and career prospects. Plus, you can use Microsoft Certifications to support your faculty and staff professional development goals.

    You can order exam class and site packs that put students on the path to earning a Microsoft Certification—including Microsoft Office Specialist (MOS) and Fundamentals certifications. Certification exam class and site packs include a specific number of exam vouchers that you can use over the course of one year. Whether for a high school, two-year college, or four-year college, you can tailor a mix of certifications to meet your unique needs.

    Certification product Description No. of exam vouchers per site/class pack
    MOS/MCE Site Pack Packages of 500 exams that can be used as a combination for MOS and MCE exams. MOS exams validate overall comprehension and deep expertise of Office skills that businesses require, differentiating students and improving their chances of success as they go on to higher education or enter the workforce. The Microsoft Certified Educator (MCE) program provides robust tools that help educators drive best-in-class integration of information and communication technology (ICT) into classroom instruction. Mapped to the UNESCO ICT Competency Framework for Educators. 500
    MOS/MCE Site Pack Packages of 125 exams that can be used a combination of MOS and MCE exams. MOS exams validate overall comprehension and deep expertise of Office skills that businesses require, differentiating students and improving their chances of success as they go on to higher education or enter the workforce. The Microsoft Certified Educator (MCE) program provides robust tools that help educators drive best-in-class integration of information and communication technology (ICT) into classroom instruction. Mapped to the UNESCO ICT Competency Framework for Educators. 125

    You can order your Microsoft Certification exam packs through the following Microsoft Academic Volume Licensing programs:

    EES (Enrollment for Education Solutions), School, and OVS-ES (Open Value Subscription – Education Enrollment subscriptions) volume license subscriptions. For more information, contact your Academic Licensing Reseller or visit the Microsoft Licensing programs for industries page.

    Additional Volume Licensing academic certification resources

  • Additional Volume Licensing academic e-learning resources

    With Microsoft Certifications, you can validate your students’ technology skills, helping them to differentiate themselves and to enhance their education and career prospects. Plus, you can use Microsoft Certifications to support your faculty and staff professional development goals.

    You can order exam class and site packs that put students on the path to earning a Microsoft Certification—including Microsoft Office Specialist (MOS) and Fundamentals certifications. Certification exam class and site packs include a specific number of exam vouchers that you can use over the course of one year. Whether for a high school, two-year college, or four-year college, you can tailor a mix of certifications to meet your unique needs.

    Microsoft is no longer selling e-learning in Volume Licensing. The following resources are for customers who are still consuming our e-learning content under their existing contracts. They are meant to help you deploy, configure, and administer your Volume Licensing e-learning purchase.

  • Contact us

    To get started with Microsoft training and certification products, contact your Volume Licensing account manager. For questions about pricing, licensing, and accelerated discounting, send an email message to MSLVLPurchase@microsoft.com.

    Contact our sales specialists to inquire about adding Microsoft training and certification solutions.

Frequently asked questions

The following questions specifically address Volume Licensing for Microsoft training and certification solutions. Visit the certification overview or exam policies and FAQ pages for answers to general questions regarding Microsoft Certification or the exams.

Microsoft training and certification solutions

Q: What products are supported by Microsoft training and certification solutions?

Microsoft training and certification solutions support Microsoft solution areas, including:

  • App innovation
  • Infrastructure
  • Data and AI
  • Modern work
  • Business applications
  • Security, compliance, and identity

As Microsoft adds or changes solutions areas, our certification program will be updated to reflect those priorities.

Q: In what regions can I purchase training and certification products through my Volume Licensing agreement?

Microsoft training and certification solutions are available within Volume Licensing in all regions. Contact your Volume Licensing account manager with any questions about pricing, licensing, and accelerated discounting.

Product access and usage

Q: If I acquire a Microsoft training and certification solutions license, how do I access the content?

You can access content for Microsoft training and certification solutions (Microsoft E-Reference Libraries and Microsoft Certification Program exam vouchers) by using access codes. Access codes put the choice of learning in the hands of your employees. As an administrator, you will receive your access codes electronically at the start of your Volume Licensing agreement term. You can activate the codes at any time during the agreement term.

Note If you acquire your access codes during an existing agreement, the cost and benefits are pro-rated, based on the time left on the agreement.

  • Microsoft E-Reference Library code. To access the library, you must have a license. After the library has been unlocked, you will have access until the end of your Volume Licensing agreement.
  • Microsoft Certification Program exam voucher codes. You can register to take one exam for each Microsoft Certification Program exam voucher code. Exam voucher codes can only be used once.

Q: If I do not use all the codes acquired during my agreement, or if an employee resigns, can I reassign the code to another employee or receive a refund for the unused codes?

No. Access codes for Volume Licensing Online Services (including Microsoft training and certification solutions) are assigned to individuals and are non-transferable. You will not receive a refund. All unused codes expire at the end of the agreement.

Q: After I place an order, how long does it take to receive exam voucher codes?

The order will be acknowledged within 48 hours of being processed by Microsoft. You will receive access codes within 5 to 10 business days after the Large Account Reseller order is invoiced by Microsoft.

Q: May I print, copy, or share Microsoft E-Reference Library books?

No. Printing, copying, and sharing of Microsoft E-Reference Library materials is prohibited.

Volume Licensing

Q: How do I obtain Microsoft training and certification solutions packages?

Microsoft training and certification solutions are available to enterprise and select customers through Microsoft Volume Licensing Online Services. Each package is offered as a Service Subscription License (SSL) without the need for a User Subscription License (USL) or an Add-on Subscription License (ASL). Contact our sales specialists for pricing information.

Q: What is the difference between the pricing and subscription model of Microsoft training and certification solutions and other Volume Licensing Online Services?

Microsoft training and certification solutions offers one-tier, single-package pricing. Microsoft training and certification solutions packages can be ordered as a 12-month subscription or are pro-rated based on the number of months that are left in the master agreement. There is no need for a separate User Subscription License (USL) or an Add-on Subscription License (ASL), which are required for other programs under Volume Licensing Online Services.

Note If you order Microsoft training and certification solutions as a 12-month subscription, subsequent orders will expire at the same time as the initial 12-month subscription order.

Q: How many codes should I acquire?

The more codes your organization acquires, the greater the volume discount you receive. We recommend that you use one of the following resources to determine your organization's training needs and to develop a learning plan that aligns with your company's business goals.

Q: How many exam vouchers should I order?

To determine how many vouchers you need, first determine:

  • The number of people in your organization who need to be certified.
  • Which certifications each person needs.
  • The number of exams required for each certification.
  • The amount of time each person requires to achieve certification.
  • The number of months remaining on your license agreement.

Remember that it is important for your people to gain hands-on experience with Microsoft products. We recommend six months or more of preparation for basic certifications and one year for advanced certifications.

Microsoft Certification exam packs for academic institutions

Q: Which curriculum options are available to prepare for the exams included in the Microsoft Office Specialist (MOS) Site Pack?

Each exam has preparation materials available. Choose the exam from the new exams list, and then look for the exam’s available preparation options.

Q: What are the requirements to deploy a MOS License?

Your institution must be a registered Certiport authorized testing center and comply with the technical requirements posted on the Certiport website to utilize the MOS Site Pack benefit and to deliver MOS exams. If your institution is not a Certiport authorized testing center, it needs to go through the process to become a Certiport testing center.

Q: After I order a MOS Site Pack through Volume Licensing, how will I be notified of access to the exam vouchers?

You will receive an automated email within 24 hours with instructions about how to access the Microsoft Certification Site Pack Management site, along with contact information for the Certiport Customer Service Department.