Frequently asked questions

What kind of permissions do I need to have in order to access Cloud App Security?

You have to be a Global admin, Compliance admin or Security admin in Azure Active Directory. It is not enough to have these roles in the Office 365 Security and Compliance Center. To set a user as a Global admin, Compliance admin or Security admin in Azure Active Directory, run the following in Windows PowerShell:

    $cred = Get-Credential
    Connect-MsolService -credential $cred
    Add-MsolRoleMember -RoleName "Compliance Administrator" -RoleMemberEmailAddress "XX@XX.XX"

OR Add-MsolRoleMember -RoleName "Security Administrator" -RoleMemberEmailAddress “XX@XX.XX”

See also

To learn how to use and set up policies to control cloud app use, see Control cloud apps with policies.
For technical support, go to the Cloud App Security assisted support page.
Premier customers can also choose Cloud App Security directly from the Premier Portal.