How Cloud App Security helps protect your Cisco Webex environment

Applies to: Microsoft Cloud App Security

As a communication and collaboration platform, Cisco Webex enables streamlined communication and collaboration across your organization. Using Cisco Webex for your data and assets exchange may expose your sensitive organizational information to external users, for example, in chat rooms where they may also be participating in a conversation with your employees.

Connecting Cisco Webex to Cloud App Security gives you improved insights into your users’ activities, provides information protection detections, and enables automated governance controls.

Main threats

  • Compromised accounts and insider threats
  • Data leakage
  • Insufficient security awareness
  • Ransomware
  • Unmanaged bring your own device (BYOD)

How Cloud App Security helps to protect your environment

Control Cisco Webex with built-in policies and policy templates

You can use the following built-in policy templates to detect and notify you about potential threats:

Type Name
Built-in anomaly detection policy Activity performed by terminated user (requires AAD as IdP)
Multiple failed login attempts
Ransomware detection
Unusual file deletion activities
Unusual file share activities
Unusual multiple file download activities
File policy template Detect a file shared with an unauthorized domain
Detect a file shared with personal email addresses
Detect files with PII/PCI/PHI
Activity policy template Mass download by a single user
Potential ransomware activity

For more information about creating policies, see Create a policy.

Automate governance controls

In addition to monitoring for potential threats, you can apply and automate the following Cisco Webex governance actions to remediate detected threats:

Type Action
User governance - Notify user on alert (via Azure AD)
- Require user to sign in again (via Azure AD)
- Suspend user (via Azure AD)
Data governance - Trash file

For more information about remediating threats from apps, see Governing connected apps.

Protect Cisco Webex in real time

Review our best practices for securing and collaborating with external users and blocking and protecting the download of sensitive data to unmanaged or risky devices.

Next steps