Public 360 (Preview)
Public 360 is a market leading ECM system in the Nordics. The Public 360 connector enables users to create flows that archive cases, documents and files into Public 360. The Public 360 connector will enable users to archive more and easier! That includes archiving social media posts, Outlook items or OneDrive documents.
This connector is available in the following products and regions:
| Service | Class | Regions |
|---|---|---|
| Logic Apps | Standard | All Logic Apps regions except the following: - Azure Government regions - Azure China regions |
| Power Automate | Premium | All Power Automate regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet |
| Power Apps | Premium | All Power Apps regions except the following: - US Government (GCC) - US Government (GCC High) - China Cloud operated by 21Vianet |
| Contact | |
|---|---|
| Name | 360 support |
| URL | https://tieto.service-now.com/ |
| 360ServiceSupport@tieto.com |
| Connector Metadata | |
|---|---|
| Publisher | TietoEVRY |
| Website | https://www.tietoevry.com/ |
| Privacy policy | https://www.tietoevry.com/en/privacy-notice/ |
| Categories | Content and Files;Productivity |
General Prerequisites
You will need the following to proceed:
- A registered user in Azure Active Directory
- Installed Simple Integration Framework (SIF) with authorized user in Public 360�
Connection Prerequisite
Only a valid account is required in Azure Directory, as OAuth2 is used to authenticate the user against the Active Directory with Username and Password.
Known issues and limitations
At this time, we are only providing the services to create case, document and file with standard and limited parameters. We expect to add more services and parameters in the near future.
Currently, public 360� connector does not support to eArchive application.
Please contact 360� administrator incase of
- recno details.
- Integrating eArchive application with Public 360� connector.
- Integrating Public 360 connector with Facebook.
Recno: It is a unique identifier in 360� of the services.
Creating a connection
The connector supports the following authentication types:
| Default | Required parameters for creating connection. | All regions |
Default
Applicable: All regions
Required parameters for creating connection.
Throttling Limits
| Name | Calls | Renewal Period |
|---|---|---|
| API calls per connection | 100 | 60 seconds |
Actions
| Create Case |
This operation is used to create a case in Public 360. |
| Create Document |
This operation is used to create a document in Public 360. |
| Create File |
This operation is used to create a file in Public 360. |
Create Case
This operation is used to create a case in Public 360.
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
|
Host URL
|
hosturl | True | string |
Host URL to point to the public 360 solution. |
|
Title
|
Title | True | string |
Title for the case. |
|
Case Type
|
CaseType | string |
Code or recno value, for instance “Case” or “recno:2”. Refers to the Case type code table. Default value is recno:2. |
|
|
Responsible Person Recno
|
ResponsiblePersonRecno | integer |
Refers to a valid contact recno. |
|
|
Responsible Enterprise Recno
|
ResponsibleEnterpriseRecno | integer |
Looks up enterprise based on recno. Must be recno of a valid enterprise. |
|
|
Progress Plan Id
|
ProgressPlanId | integer |
Progress Plan Id to connect a case to a progress plan. The Progress Plan Id can be a recno, workunit id or description. |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
|
Recno
|
Recno | integer |
Recno |
|
CaseNumber
|
CaseNumber | string |
CaseNumber |
|
Successful
|
Successful | boolean |
Successful |
|
ErrorMessage
|
ErrorMessage | string |
ErrorMessage |
|
ErrorDetails
|
ErrorDetails | string |
ErrorDetails |
Create Document
This operation is used to create a document in Public 360.
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
|
Host URL
|
hosturl | True | string |
Host URL to point to the public 360 solution. |
|
Case Number
|
CaseNumber | True | string |
Case Number of the case this document belongs to. |
|
Title
|
Title | True | string |
Title for the document. |
|
Category
|
Category | True | string |
Category for the document. |
|
Status
|
Status | True | string |
Status for the document. |
|
Notes
|
Notes | string |
Notes for the document. |
|
|
Role
|
Role | string |
The contact’s role for the specific document. Can be code or recno. |
|
|
Reference Number
|
ReferenceNumber | string |
Reference Number is the Personal Id Number for a private person and Enterprise Number for an enterprise. |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
|
Recno
|
Recno | integer |
Recno |
|
DocumentNumber
|
DocumentNumber | string |
DocumentNumber |
|
Successful
|
Successful | boolean |
Successful |
|
ErrorMessage
|
ErrorMessage | string |
ErrorMessage |
|
ErrorDetails
|
ErrorDetails | string |
ErrorDetails |
Create File
This operation is used to create a file in Public 360.
Parameters
| Name | Key | Required | Type | Description |
|---|---|---|---|---|
|
Host URL
|
hosturl | True | string |
Host URL to point to the public 360 solution. |
|
Title
|
Title | True | string |
Title for the file. |
|
Document Number
|
DocumentNumber | True | string |
Document Number of the document this file belongs to. |
|
Format
|
Format | True | string |
File type to be passed during the creation of file (e.g. "txt" , "htm"). |
|
Data
|
Base64Data | True | string |
File contents that can be sent. Must be "Base64" encoded. |
Returns
| Name | Path | Type | Description |
|---|---|---|---|
|
Recno
|
Recno | integer |
Recno |
|
Successful
|
Successful | boolean |
Successful |
|
ErrorMessage
|
ErrorMessage | string |
ErrorMessage |
|
ErrorDetails
|
ErrorDetails | string |
ErrorDetails |