tyntec WhatsApp Business (Preview)

Enables WhatsApp communication channel using the tyntec Conversations API to improve your communication ability

This connector is available in the following products and regions:

Service Class Regions
Logic Apps Standard All Logic Apps regions except the following:
     -   Azure Government regions
     -   Azure China regions
     -   US Department of Defense (DoD)
Power Automate Premium All Power Automate regions except the following:
     -   US Government (GCC)
     -   US Government (GCC High)
     -   China Cloud operated by 21Vianet
     -   US Department of Defense (DoD)
Power Apps Premium All Power Apps regions except the following:
     -   US Government (GCC)
     -   US Government (GCC High)
     -   China Cloud operated by 21Vianet
     -   US Department of Defense (DoD)
Contact
Name tyntec support
URL https://www.tyntec.com/get-help-support
Email support@tyntec.com
Connector Metadata
Publisher tyntec GmbH
Website https://www.tyntec.com
Privacy policy https://www.tyntec.com/data-privacy-statement
Categories Communication;Commerce

The “tyntec WhatsApp Business” connector enriches communication capabilities of Power Apps, Power Automation or Azure Logic Apps by enabling a two-way WhatsApp channel. It allows you to send notifications, alerts, memos, or customer engagement materials using the tyntec Conversations API.

Pre-requisites

You will need the following to proceed:

How to get API Key?

  1. Sign up/Login to your tyntec account
  2. Click on API settings
  3. In the API settings, click on New API KEY
  4. Copy the newly assigned API key

How to get WhatsApp Business Account Number?

  1. Follow up the guideline on tyntec website

How to get WhatsApp Message Template?

  1. Follow up the guideline on tyntec webiste

Creating a connection

The connector supports the following authentication types:

Default Parameters for creating connection. All regions Not shareable

Default

Applicable: All regions

Parameters for creating connection.

This is not shareable connection. If the power app is shared with another user, another user will be prompted to create new connection explicitly.

Name Type Description Required
apikey securestring The apikey for this api True

Throttling Limits

Name Calls Renewal Period
API calls per connection10060 seconds

Actions

Send WhatsApp Template message

Send WhatsApp Template message

Status Check

Check for status of your message

WhatsApp Free-Form Message

Send free form message

Send WhatsApp Template message

Send WhatsApp Template message

Parameters

Name Key Required Type Description
to
to True string

Receiver's phone number

from
from True string

Your WhatsApp Business Account Number

templateId
templateId True string

Your template id

language-policy
policy True string

language policy

language-code
code True string

language code

type
type True string

type

type
type string

type of parameter

subType
subType string

Used for Call to action buttons

url
url string

url

type
type string

Type of used media

filename
filename string

filename

text
text string

text

Returns

Name Path Type Description
messageId
messageId string

messageId

Status Check

Check for status of your message

Parameters

Name Key Required Type Description
message ID
id True string

messageId

Returns

Name Path Type Description
messageId
messageId string

messageId

deliveryChannel
deliveryChannel string

deliveryChannel

status
status string

status

timestamp
timestamp string

timestamp

WhatsApp Free-Form Message

Send free form message

Parameters

Name Key Required Type Description
to
to string

to

from
from string

from

type
type string

type

url
url string

url

caption
caption string

caption

contentType
contentType string

contentType

text
text string

text

Returns

Name Path Type Description
messageId
messageId string

messageId

Triggers

Incoming message

Triggers on Incoming message

Incoming message

Triggers on Incoming message