Art Process

CSI Specific

TFS tickets are used to track all CSI art creation, whether you use a designer for help or create the art yourself. It doesn't matter if you are making art for CAPS, ACOM, DOCS, Visual Studio, etc.

Meet our designers

Microsoft contracts with Adaquest to provide help drawing and processing art. Our main two designers are Jess Rice v-jessr@microsoft.com and Deborah Steinke v-debste@microsoft.com. They can create art from a picture of a whiteboard or assist in a number of other conversion and cleanup tasks dealing with screenshots, conceptual art, posters and more.

Create an art ticket in TFS

Whether you need the help of a designer to create art or you are creating your own art without help, use the following process to track the art in TFS.

  1. Open a TFS art ticket http://aka.ms/artticket

    You'll see something looking like this (click to expand):

  2. Fill in the appropriate fields. Most are self-explanatory, but here is some guidance:

    • Tag (For art that you are NOT sending to the designer):
      Add the tag Internal.
      Use the Internal tag to identify art that is created without designer help
    • Art type: Select the type of art that you are creating. You can find examples of each type in the FY17 Adaquest ART Process PowerPoint.
    • Database/Portfolio: Use one of the following:
      • For CAPS, enter the Portfolio Name (Note: ART GUID should be included in the Description field. Writer must create the ART record before requesting art - https://aka.ms/capsart.
      • For Docs.microsoft.com, enter DOCS​.
      • For Azure.microsoft.com, enter ACOM.
      • For any other products (e.g. PowerBI, VS), enter OTHER.
    • CAPS Related: Select Yes if you are using CAPS.
    • Number of art pieces: You can add as many art pieces as you want as long as they are all the same type.
    • Due Date: Enter the date for when the art will be ready. You can create a ticket for art when you know it's coming and add a future date for when you expect the art to be ready. This way we can forecast future work for the designers.
    • Area: The template automatically populates this field, but if you manually create a Work item, use Engineering\CSICE\Art.
    • Team: Select the appropriate team from the drop-down list.
    • Product: Select the appropriate group from the drop-down list. If you don't see your group, select CSI_Cross_Team.
  3. Save the TFS item to get an item number.
  4. Handoff the art as follows:

    • When you use a designer:

      1. Open the following SharePoint location: https://aka.ms/csiartrequest.
      2. Go into the ToDesigner folder.
      3. Create a subfolder named the ticket number (for example, for TFS item 64688 you would create a subfolder named 64688).
      4. Put the source file(s) into this subfolder.
        These files can be a picture of the white board, previous pieces of art you need redrawn or something drawn in Visio, PowerPoint, or Adobe Illustrator.
      5. Copy a link to the source files and paste it into the ticket
      6. In the Description box, add any comments or instructions for the designer. For example:
        • If the
        • You need the source file to stay in the tool it started in. Most art will be converted to Illustrator as that's the professional product artists use.
        • You are going to print (vs. online), that's an exception.
        • You need a special size
      7. Assign the ticket to either Deborah Steinke or Jess Rice and Save.
    • For art you create where no designer is needed.

      Note

      If you feel your art will never be reused by you or anyone else, you can skip to the last step in the following procedure:

      1. Open the following SharePoint location: https://aka.ms/csiartrequest.
      2. Go into the CompletedFiles folder.
      3. Create a subfolder named the ticket number (for example, for TFS item 64688 you would create a subfolder named 64688).
      4. Put the art file(s) into this subfolder (both source and final files – for example the .vsdx and .png file)
      5. Copy a link to the art files and paste it into the ticket.
      6. Assign the ticket to yourself and Save.
  5. Complete the art request as follows:

    - When you use designer:
        1.  When the designer finishes the file, they will resolve the ticket and assign to you. If it’s not what you wanted or needs to be modified, copy the folder back to the **ToDesigner** folder, update the ticket with specifics for the designer, and assign the ticket to the designer that worked on your art. Do this until your art is good.
        2.  Take the **PNG** file (or whatever the online file will be) and put it into your content.
        3.  Remove the subfolder from the **ToWriter** folder. The designer already copied the art to the **CompletedArt** folder.
        4.  Set the **State** field to **Closed**.
        5.  Close the ticket.
    
    - For art you create and no designer is needed:
        1.  Take the **PNG** file (or whatever the online file will be) and put it into your content.
        2.  Set the **State** field to **Closed**.
        3.  Close the ticket.
    

SLA and processing time for Adaquest

Adaquest delivers the following SLA and processing time:

  • Adaquest will process 50 art pieces in 5 working days.
  • TFS tickets logged by Friday will be processed by the following Friday as long as they don’t exceed a total of 50 pieces across CSI.
  • In case that total requests across CSI exceed the 50-piece limit, Adaquest will try to distribute the work to additional freelancers in order to increase capacity.
  • In case of requests that exceed capacity, work is done in first-come-first-served order, based on the date the TFS Ticket was originally filed.
  • Teams that expect a large volume of Art should break down the work into multiple weeks and file tickets in advance to schedule the work.