Browser Limitations with the Microsoft Dynamics NAV Web Client

Applies to: Microsoft Dynamics NAV 2017. See Microsoft Dynamics NAV 2018 version.

The Microsoft Dynamics NAV Web client supports several browsers. There are some Dynamics NAV features that are not supported by all browsers.

For a list of the supported browsers and versions, see System Requirements for Microsoft Dynamics NAV.

Feature Limitations

The following table describes the feature limitations and known issues with the supported browsers.

Important

The Microsoft Dynamics NAV Web client is designed for keyboard and mouse usage. If you want to use a touch-enabled device, we recommend running the Microsoft Dynamics NAV Universal App.

Feature Description Browser Remarks
Previewing a report The Preview button does not appear on the request pages of reports. Google Chrome

Microsoft Edge

Mozilla Firefox

Safari
Printing a report from the report preview If you try to print a report from the report preview, then you will get a script error message. Internet Explorer 10 (in the Windows 8-style UI mode) This is because Windows 8-style UI does not support plugins. To print a report, open the report as a PDF, and then print the report from the PDF viewer.
Tooltips in the ribbon Tooltips do not appear when you pause on an action with the pointer. Safari
Tooltips for error messages and icons on pages Tooltips do not appear when you pause on an error message or an icon on a page with the pointer. Internet Explorer 10 (on tablets that run Windows 8)

Safari
To see the tooltip, you must tap the message or icon.
Dragging the cursor in a field If you drag the cursor in a field, then the field becomes blocked and you cannot enter any data. Safari To make it possible to enter data, refresh the browser or start a new browser session.
Scrolling a list by using one finger You cannot scroll a list by using a one finger scrolling gesture. Safari To scroll a list, use a two finger scrolling gesture.
Windows authentication Validating user credentials by using Windows authentication is not supported. Safari For more information about authentication and credentials, see Users and Credential Types.
Documentation Feedback link in the Microsoft Dynamics NAV Online Help. Using the Documentation Feedback link does not work. Mozilla Firefox Use a different browser to provide feedback.

See Also

Feature Limitations of the Microsoft Dynamics NAV Web Client
Microsoft Dynamics NAV Web Client
Deploying the Microsoft Dynamics NAV Web Server Components
Developing for the Microsoft Dynamics NAV Web Client
How to: Open the Microsoft Dynamics NAV Web Client