Knowledge article templates
|Enabled for||Public preview||Early access||General availability|
|End users, automatically||-||Aug 2, 2019||Oct 7, 2019|
Knowledge article templates help knowledge authors reuse the common content and maintain consistent branding, language, and messaging.
Customers will get out-of-the-box templates that they can readily use. They will also have the ability to create, edit, or delete templates as per the needs of the business. Knowledge authors in the customer's organization can use these templates to quickly create knowledge articles.
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