Knowledge article templates


Some of the functionality described in these release notes has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability Early Access
End users, automatically October 2019 Yes

Business value

Knowledge article templates help knowledge authors reuse the common content and maintain consistent branding, language, and messaging.

Feature details

Customers will get out-of-the-box templates that they can readily use. They will also have the ability to create, edit, or delete templates as per the needs of the business. Knowledge authors in the customer's organization can use these templates to quickly create knowledge articles.

Thank you for your idea

Thank you for submitting this idea. We listened to your idea, along with comments and votes, to help us decide what to add to our product roadmap.

See also

Create knowledge articles using templates