New work hour calendar in Service Scheduling
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| End users by admins, makers, or analysts | - |  Feb 3, 2020 |
Apr 1, 2020 |
Business value
Scheduling resources quickly and accurately is a key part of optimizing service for a business. This enhanced user experience makes scheduling easier and introduces flexibility to customize the experience for how the business operates to enhance scheduling efficiency.
Feature details
Administrators currently navigate several screens to access a resource's calendar and update work hours and time off. With this release, we are delivering a new experience using an accessible Power Control Framework (PCF) calendar control in Unified Interface. Organizations will have flexibility to design new experiences (for example, using canvas apps) that modify resources' working hours from outside entity forms and views.
See also
Create customer service schedule and define the work hours (docs)