Customer portal for Dynamics 365 Supply Chain Management


Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
End users by admins, makers, or analysts May 2020 Jun 2020

Feature details

The customer portal template is a Power Apps portals template that will be available in the Power Apps template gallery. It allows companies to create an externally facing website that is connected to a Dynamics 365 Supply Chain Management environment.

The template doesn't provide an entire end-to-end solution, but instead provides guidance and a starting point for creating custom websites for business-to-business (B2B) sales-order processing and related scenarios. It helps companies bring dual-write, Power Apps portals, and Dynamics 365 Supply Chain Management together to create a self-service experience for their enterprise customers.

Out of the box, the template provides the following functionality:

  • View order history.
  • View account information.
  • Create orders.
  • Preconfigured web roles and entity permissions for Power Apps portals users.

Because this is a Power Apps portals template, system customizers can use all features and customization capabilities that Power Apps portals offers. They will also be able to extend the functionality to the extent supported by dual-write.