Modified infrastructure for scoring leads and opportunities
Important
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| Enabled for | Public preview | General availability |
|---|---|---|
| Users, automatically | 
Aug 3, 2020 |
Oct 23, 2020 |
Business value
The predictive score recalculation won't update the Last update date on lead or opportunity records.
Feature details
- New entity to store the score: The predictive score will now be stored in a new related and dedicated entity, instead of directly in the lead or opportunity. This will ensure that the Last update date isn't reset with every run.
- New views: My Open Leads Scored, My Open Opportunities Scored.
- Deprecations: On the Lead entity: Lead Score, Lead Grade, Score Reasons, Score History, and Lead Score Trend. On the Opportunity entity: Opportunity Score, Opportunity Grade, Score Reasons, Score History, and Opportunity Score Trend.