Calendar view for booking work orders


Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview Early access General availability
End users, automatically - This feature is released. Aug 3, 2020 Oct 2020

Business value

Calendar improvements help field technicians plan their days by providing key information for their booked work orders.

Feature details

Calendar improvements include:

  • Booking appointments in the day view show service account, location, incident type, and booking status as space is available based on the appointment duration.
  • Agenda view shows all information for each appointments.
  • Improvements to the view switch control and day picker.
  • Maintaining day and view selection on back navigate.


This feature is available in Unified Interface only.