Support for additional Azure AD roles for the customer admins to access Business Central admin center

Enabled for Public preview General availability
End users by admins, makers, or analysts - This feature is released. Oct 1, 2020

Business value

Before this release wave, only customer admins that have the global admin role in their Azure Active Directory (Azure AD) could access the Business Central admin center. With the capabilities of the admin center growing from release to release, more and more customers require access to these capabilities, yet sharing the global admin role with these users is not always a secure option. With this release, the Dynamics 365 Admin Azure AD role will give customer admins access to work with the admin center features.

Feature details

The customers' users with the Dynamics 365 admin role assigned to them by their administrator in the Microsoft 365 admin center ( or in the Azure AD admin center ( can access the Business Central admin center and its features, both via the portal UI and the Business Central admin center API.

Dynamics 365 Admin and Helpdesk Admin roles for accessing Business Central admin center

Thank you for your idea

Thank you for submitting this idea. We listened to your idea, along with comments and votes, to help us decide what to add to our product roadmap.

See also

Access to the administration center (docs)