Support Azure AD authentication for POS manager override


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Enabled for Public preview General availability
Users by admins, makers, or analysts Apr 2021 Jul 2021

Business value

Today, when Azure Active Directory (Azure AD) is configured as the point of sale (POS) authentication method, the POS sign-in flow leverages the standard Azure AD sign-in experience to authenticate the user. However, the manager override flow still requires the manager user to enter the Dynamics 365 operator ID and password, which is problematic because the manager user has to memorize two different credentials.

Feature details

This feature aims to support Azure AD credentials for manager override, in order to provide a consistent authentication experience across POS sign-in and manager override.