What's new and planned for audience insights in Customer Insights
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in the audience insights capability of Dynamics 365 Customer Insights. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
This topic lists features that are planned to release from April 2021 through September 2021. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Activities
This section lists changes to activities in Customer Insights.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Additional semantics for activities | Users by admins, makers, or analysts |
Aug 31, 2021 |
|
| Activity timeline improvements | Users by admins, makers, or analysts |
Sep 30, 2021 |
Data unification
This section lists updates to the data unification scenarios in Customer Insights.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Improved status updates on match and merge runs | Users by admins, makers, or analysts |
Jun 30, 2021 |
|
| Additional conflict resolution policies | Users by admins, makers, or analysts |
Sep 30, 2021 |
|
| Generate unique customer IDs | Users by admins, makers, or analysts |
Sep 30, 2021 |
|
| Households identification | Users by admins, makers, or analysts |
Sep 30, 2021 |
|
| Reorder entities in the match process | Users by admins, makers, or analysts |
May 31, 2021 |
To be announced |
Enrichment
This section lists updates to the data enrichment enhancements in Customer Insights.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Guided experience for enrichments | Users by admins, makers, or analysts |
Apr 30, 2021 |
|
| Normalize addresses for enrichment | Users by admins, makers, or analysts |
Apr 30, 2021 |
|
| Separation of connections and enrichments | Users by admins, makers, or analysts |
May 31, 2021 |
Extensibility
This section lists updates to the extensibility scenarios in Customer Insights.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Export data to Azure Synapse Analytics | Users by admins, makers, or analysts |
Apr 30, 2021 |
|
| Improvements to export your customer data | Users by admins, makers, or analysts |
May 31, 2021 |
|
| LinkedIn ads integration | Users by admins, makers, or analysts |
May 31, 2021 |
|
| Microsoft Advertising integration | Users by admins, makers, or analysts |
May 31, 2021 |
Intelligence
This section lists updates to the intelligence scenarios in Customer Insights.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Prediction data usability report | Users by admins, makers, or analysts |
May 31, 2021 |
Relationships
This section lists updates to relationships in Customer Insights.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Visualization of relationships | Users by admins, makers, or analysts |
Jun 30, 2021 |
|
| Create relationships with multiple source customer entities | Users by admins, makers, or analysts |
Sep 30, 2021 |
|
| Multi-hop relationships | Users by admins, makers, or analysts |
Sep 30, 2021 |
Segments
This section lists updates to new and updated capabilities around segments in Customer Insights.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Improve business metrics with machine learning-powered segment suggestions | Users by admins, makers, or analysts |
Apr 21, 2021 |
|
| Revamped segment builder with new operators | Users by admins, makers, or analysts |
Aug 31, 2021 |
|
| Machine learning-powered suggested segments to improve engagement | Users by admins, makers, or analysts |
Apr 30, 2021 |
To be announced |
System administration
This section lists improvements to administration in Customer Insights.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Secrets in Azure Key Vault | Users by admins, makers, or analysts |
Sep 30, 2021 |
|
| Notifications for a process completion or failure | Users by admins, makers, or analysts |
Apr 30, 2021 |
To be announced |
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.