Look up Business Central contacts from within Microsoft Teams


Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users, automatically Feb 2021 Apr 2021

Business value

Business Central offers a comprehensive business contact management system that is essential for users in sales, operations, or other departmental roles. Users in such roles often need to initiate calls with their vendors, customers, and other contacts in Microsoft Teams. By quickly accessing business contacts from Microsoft Teams, customers don't need to switch applications for a simple lookup, and can view details entirely within Microsoft Teams.

Feature details

  • Look up Business Central contacts from the Microsoft Teams search box or from the message compose area.
  • Share a contact with your coworkers during conversations in Microsoft Teams.
  • View contact information and historical data in the details window in Microsoft Teams, and immediately start a call.

Tell us what you think

Help us improve Dynamics 365 Business Central by discussing ideas, providing suggestions, and giving feedback. Use the forum at https://aka.ms/bcideas.