Simplify administration with new Customer Service admin center application

Enabled for Public preview Early access General availability
Admins, makers, marketers, or analysts, automatically Feb 28, 2022 - Apr 28, 2022

Business value

The Customer Service admin center application unifies and simplifies the setup tasks with a guided experience. The app co-locates related settings and takes a task-based approach for an effortless application setup.

Feature details

Some of the key capabilities of the Customer Service admin center app are as follows:

  • Consolidated administration experiences across Customer Service Hub, Omnichannel admin center, and app profile manager.
  • Task-oriented site map.
  • Overview pages for each area that list at-a-glance information with deep links to manage features.
  • Feature landing pages with an overview of the feature-specific capabilities.
  • Wizard-like getting started experience.

See also

Customer Service admin center (docs)