Envision – Visualize the possibilities

For IT/data administrators

Understand the technical capabilities of Customer Insights.

Deliver unmatched customer experiences with Dynamics 365 Customer Insights

See how you can unify all your customer data to get a single view of your customers with Dynamics 365 Customer Insights:

 

• Unlock insights and power personalized experiences with Dynamics 365 Customer Insights
• Learn about new innovations for the Microsoft customer data platform
• Prepare for the future of retail with customer data platforms
• Connect patient journeys and personalize healthcare with Microsoft CDP
• Unify ecosystem-wide data with a flexible customer data platform
• Discover the power of CDPs and how to build customer trust and loyalty in retail
• Read about the top 3 customer data platform trends for 2021
• Get real-time digital analytics with Dynamics 365 Customer Insights

Self-guided learning modules

Discover Dynamics 365 Customer Insights at your own pace using Learn’s self-guided modules:

• Unlock customer intent with Dynamics 365 Audience insights
• Enrich data and predictions with Audience insights

Note

To explore other roles and content, see Overview of adoption framework for Customer Insights.