Envision – Visualize the possibilities

For business/data analysts

Understand the potential business KPIs improvements powered by Customer Insights.

Deliver unmatched customer experiences with Dynamics 365 Customer Insights

See how you can unify all your customer data to get a single view of your customers with Dynamics 365 Customer Insights:

 

• Unlock insights and power personalized experiences with Dynamics 365 Customer Insights
• Learn about new innovations for the Microsoft customer data platform
• Prepare for the future of retail with customer data platforms
• Connect patient journeys and personalize healthcare with Microsoft CDP
• Unify ecosystem-wide data with a flexible customer data platform
• Discover the power of CDPs and how to build customer trust and loyalty in retail
• Read about the top 3 customer data platform trends for 2021
• Get real-time digital analytics with Dynamics 365 Customer Insights

Become a thought leader

Hear from experts on the benefits of centralizing customer data, the opportunities it presents, and what the future platform might look like:

• The rise of customer data platforms, with David Raab
• CDP is key to customer journey orchestration, with Thomas Wieberneit

Self-guided learning modules

Discover Dynamics 365 Customer Insights at your own pace using Learn’s self-guided modules:

• Unlock customer intent with Dynamics 365 Audience insights
• Enrich data and predictions with Audience insights

Note

To explore other roles and content, see Overview of adoption framework for Customer Insights.