Adoption Framework - Microsoft Dynamics 365 Sales app

Welcome to the Dynamics 365 Sales adoption hub. This site is a resource hub for you – our goal is to give you the necessary tools and resources to easily transition to using Dynamics 365 Sales. We’re excited to have you here!

Start your journey here! Select your role to find content to help you get started with Dynamics 365.

Salesperson and sales team member

Salesperson or day-to-day user of Dynamics 365 Sales.​

Business adoption and sales manager​

Responsible for successful adoption of Dynamics 365 Sales with sales teams.​

Application administrator and ​system architect​

Implements and administers the Dynamics 365 Sales app.​


Customizes and configures Dynamics 365 Sales to create solutions to address specific business needs.​