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Configure Service-to-Service authentication

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This article describes how to configure Service-to-Service (S2S) authentication in Microsoft Dynamics 365 Commerce to securely call service application programming interfaces (APIs) for ratings and reviews.

Dynamics 365 Commerce offers ratings and reviews as an omni-channel solution. This solution enables access to service APIs from outside Commerce, so that various tasks can be performed. These tasks include importing ratings and reviews from your external system into Commerce, and exporting ratings and reviews from Commerce. To enable Commerce to securely call ratings and reviews service APIs, you must first configure S2S authentication by completing the procedures in this article.

Add a new app registration

Before you add a new app registration, you must create an application by using the Azure portal. To register an app in Microsoft Entra and enable authentication, follow the steps in Use Microsoft Entra ID with a custom connector in Power Automate.

Collect the following IDs from the Azure portal. You will need these IDs in the steps that follow.

  • Client application ID
  • Client directory (tenant) ID

To add a new app registration in Commerce site builder, follow these steps.

  1. Go to Home > Reviews > Settings.

  2. Under Service-to-Service (S2S) Authentication, select Manage.

    Manage button in the Service-to-Service (S2S) Authentication section in Commerce site builder.

  3. In the S2S App Entries pane that appears on the right, select Add a new S2S App Registration.

  4. In the Add S2S App Entry dialog box, enter the following required information. Use the values from your Azure application registration.

    • Name – Enter the name of your application (for example, Fabrikam App).
    • Client App ID – Enter the application ID (for example 00000000-0000-0000-0000-000000000000).
    • Directory (Tenant) ID – Enter the directory ID (for example, 00000000-0000-0000-0000-000000000000).

    Add S2S App Entry dialog box in Commerce site builder.

  5. Select Submit. The name of your application should appear in the list in the S2S App Entries pane.

  6. Close the S2S App Entries pane.

  7. Select Save.

Edit an existing app registration

To edit an existing app registration in Commerce site builder, follow these steps.

  1. Go to Home > Reviews > Settings.
  2. Under Service-to-Service (S2S) Authentication, select Manage.
  3. In the S2S App Entries pane, select the pencil symbol next to the entry that you want to edit.
  4. Update values in the Name, Client App ID, and Directory (Tenant) ID fields as required.
  5. Select Submit.
  6. Close the S2S App Entries pane.
  7. Select Save.

Remove an existing app registration

To remove an existing app registration in Commerce site builder, follow these steps.

  1. Go to Home > Reviews > Settings.
  2. Under Service-to-Service (S2S) Authentication, select Manage.
  3. In the S2S App Entries pane, select the trashcan symbol next to the entry that you want to remove. The entry is removed from the list.
  4. Close the S2S App Entries pane.
  5. Select Save.

Additional resources

Ratings and reviews overview

Opt in to use ratings and reviews

Manage ratings and reviews

Configure ratings and reviews

Sync product ratings

Enable manual publishing of ratings and reviews by a moderator

Import and export ratings and reviews

Ratings and reviews FAQ