Help and additional resources

Applies to Dynamics 365 (online), version 9.x

There are several resources available to you covering planning, operating, and using Dynamics 365 (online).

Help for administrators

The following are useful resources for administering Dynamics 365 (online):

More self-service help resources

Security and service continuity

When a business allows an external service provider to store and manage its data, key considerations must include security, data protection, privacy, and data ownership. Microsoft takes these concerns seriously and has applied its years of cloud and on-premises experience with security and privacy to delivery of the Dynamics 365 (online) service. This focus is highlighted by the 99.9% uptime provision of the service-level agreement (SLA).

Microsoft Dynamics 365 (online) Trust Center

The Microsoft Dynamics 365 (online) Trust Center describes the trust principles concerning security, privacy, service transparency, and compliance in Dynamics 365 (online).

Support and service status

Office 365 admin portal

The Office 365 admin portal provides tools and resources that can assist you with key Office 365 online service information and tasks such as:

How do I check my online service health?

Use the Organization Insights solution to view metrics about your instance

See also