Manage storage

Applies to Dynamics 365 (online), version 9.x
Applies to Dynamics 365 (online), version 8.x

You can manage your organization’s data storage capacity in connection with your subscription to Dynamics 365 (online). The type of subscription you purchase determines the amount of storage initially allocated to your organization. If you run out of storage, you can add more.

You can also gain storage by deleting certain types of unnecessary data in Dynamics 365 (online). For information on deleting data, see: Free storage space in Dynamics 365.

For information on storage amounts included with the various Dynamics 365 (online) plans, see: Dynamics 365 pricing.

Monitor the amount of storage your organization is using

Monitor your Dynamics 365 (online) storage to make sure you’ve got lots of capacity for growth.

If your total storage used is 80% or more of capacity, Dynamics 365 admins will receive email notifications and alerts will appear on the Service Health page.

  1. Browse to the Office 365 admin center and sign in using Office 365 Global administrator credentials.

  2. Click Admin centers > Dynamics 365.

  3. Choose the Service Health tab.

    View storage consumed by each instance

Add storage to Dynamics 365 (online)

As a global or billing administrator, you can purchase additional storage for your company on Office 365 Admin Center by following the steps below. Learn how to find your global or billing administrator.

If you purchase through volume licensing or a cloud solutions provider, please contact your partner directly.

  1. Browse to the Office 365 admin center and sign in using Office 365 Global administrator credentials.

  2. Click Billing > Purchase Services.

  3. Scroll down to the Add-on subscriptions section and mouse over the Dynamics 365 - Additional Database Storage tile.

    Purchase additional online storage

  4. Click Buy now, and then proceed through the order process.

    If you paid for the subscription by credit card, any additional storage space that you order will be available immediately after you receive an order confirmation. If you’re invoiced for subscription payments, you may be asked to complete a credit check. In this case, the additional storage will not be available until the credit check is passed.

What happens if you exceed your storage limit?

Dynamics 365 System administrators will receive frequent email notifications which will cease once additional storage is added or storage is reduced to below the limit.

See also

Manage Microsoft Dynamics 365 (online) instances
Free storage space in Microsoft Dynamics 365
Manage subscriptions, licenses, and user accounts
Global and Service administrators can administer Dynamics 365 without a license