What are Preview features and how do I enable them?

Applies to Dynamics 365 for Customer Engagement apps version 9.x

Preview features are features that aren’t complete, but are made available on a “preview” basis so customers can get early access and provide feedback. Preview features:

  • Are subject to separate Supplemental Terms of Use.

  • Are not supported by Microsoft Support.

  • May have limited or restricted functionality.

  • Aren’t meant for production use.

  • May be available only in selected geographic areas.

How do I enable a preview feature?

To enable a preview feature, you must be a Customer Engagement administrator.

  1. Go to Settings > Administration.

  2. Select System Settings, and then select the Previews tab.

  3. Read the license terms, and if you agree, select the I’ve read and agree to the license terms check box.

  4. For each preview feature you want to enable, select Yes.

System settings preview

How do I report an issue or provide other feedback?

If you’d like to provide feedback, offer suggestions, or report issues for a preview feature, please go to Microsoft Dynamics Ideas. This website provides a collaboration platform for gathering actionable feedback to build and improve products and services.