Accessibility for people with disabilities

Microsoft is committed to making its products and services easier for everyone. More information: Microsoft Accessibility

Keyboard shortcuts in Dynamics 365 for Customer Engagement apps

Dynamics 365 for Customer Engagement offers keyboard shortcuts to address issues faced by people with limited dexterity or motion disabilities. Also, people who don’t use a mouse can use a keyboard to navigate and complete actions. More information: Use keyboard shortcuts in Dynamics 365 for Customer Engagement apps

Use a screen reader in Unified Interface apps

Screen readers make Dynamics 365 for Customer Engagement apps accessible to people who have low or no vision. Unified Interface apps in Dynamics 365 for Customer Engagement apps enable a more consistent screen reader experience. More information: Use a screen reader with Unified Interface apps

Accessibility info for browsers

For accessibility information about your browser, visit the following websites:

Heighten color contrast of some text and images

The high contrast setting in Microsoft Windows heightens the color contrast of some text and images on your computer screen, making those items more distinct and easier to identify. You’ll find this setting on the Ease of Access page in Windows 10.

If you’re using the high contrast setting in Microsoft Windows, you should also select Enable high contrast in your Dynamics 365 for Customer Engagement personal options. On your dashboard, click or tap Gear button > Options. Click or tap the General tab, click or tap Enable high contrast, and then click or tap OK.

See also

Accessibility features for Customer Engagement
Microsoft Accessibility