Use the personal dashboard
You can use the Dynamics 365 app for Teams for your own use. If you want to work with other team members, consider the team app.
Naviagte to your personal dashboard
From the Teams app > More added apps > Dynamics 365 app.
Select the My Dashboard tab.
My Dashboard tab
Select the My Dashboard tab to view your Dynamics 365 for Customer Engagement apps dashboard in Microsoft Teams. The dashboard displayed is based on who is signed in and their user role.
If you have more than one environment or Unified Interface app, you can use the Settings tab to select a different environment or app to appear as a dashboard.
- Only Dynamics 365 for Customer Engagement version 9.x or later environmentss appear in the list. Also, only active environments (those that are not disabled or provisioning) are displayed.
- Only Unified Interface apps are listed.
- Only app modules licensed for the selected environment are listed.