Dynamics 365 for Customer Insights

[This topic is pre-release documentation and is subject to change.]

Getting started with big data analytics, and turning customer data into actual actionable insight can be difficult, complicated and expensive. Organizations today face overwhelming amounts of data, rapidly changing customer behaviors, and increased pressure to find solutions and insights. Customers expect relevant, tailored experiences, and the only way to provide that level of personalization is with tools that can deliver insight from your consumer data effectively, and efficiently.

With Dynamics 365 for Customer Insights, you can make sense of your data to engage customers in more personalized and effective ways. Without the need for a data mining specialist.

Harness the power of Dynamics 365 for Customer Insights to:

  • Connect all of your data into one place, displayed on an easy-to-use customer dashboard.
  • Empower your employees with actionable customer insights.
  • Get results quickly by leveraging Microsoft’s complete SaaS solution with pre-packaged analytics.

In This section

About Customer Insights
Step-by-Step Configuration
Step-by-Step Customer 360
Step-by-Step Role-based Security
Step-by-Step Embedding Customer Insights Widgets in Other UI
Fall 2017 New Features