Get started with Online Management API
Applies to Dynamics 365 for Customer Engagement apps version 9.x
This topic provides basic information to help you get started with the Online Admin API for Customer Engagement.
Office 365 Admin roles
To use the Online Management API, you must have one of the following admin roles assigned to you in your Office 365 tenant:
- Global administrator
- Service administrator
For information about these roles, see About Office 365 admin roles
The service URL defines the endpoint address for accessing REST API. To perform any operation using the Online Management API, you need to specify the request URL in the following format:
For example, you can pass in the following URL with a GET request to retrieve the instances in your Office 365 tenant in North America:
The following table lists the service URL of Online Management API for worldwide Office 365 data centers.
|North America 2||https://admin.services.crm9.dynamics.com|
|Europe, Middle East and Africa (EMEA)||https://admin.services.crm4.dynamics.com|
|Asia Pacific (APAC)||https://admin.services.crm5.dynamics.com|
|United Kingdom (UK)||https://admin.services.crm11.dynamics.com|
The Online Management API has following standard request and response headers.
|Accept-Language||String||Specifies the preferred language for the response. More information about the header: Accept-Language (MDN web docs)|
|Authorization||String||Specifies the credentials to authenticate a user with the Online Management API service. More information about the header: Authorization (MDN web docs)|
See Authenticate to use the Online Management API to know about setting these headers in your request.
|Operation-Location||For long-running operations, specifies the location of the operation query to check its status. For example:
|Retry-After||For long-running operations, specifies the recommended period in seconds after which to query the operation status again. For example: 30|