Import players and fans from Dynamics 365 (online) and manage their security roles

When you set up a new game, you need to define which users will be players and which will be fans in your upcoming Microsoft Dynamics 365 - Gamification game.

Players are competing participants in your game who get points for achieving defined KPIs.

Fans are people who aren’t players in an active game—for example, executives, managers, or receptionists—who participate in a Gamification game by drafting a team. If your CEO gets involved in the game, drafts a team, and is personally following player stats, that’s quite an incentive for players to do their best!

Import users from Azure Active Directory

Users from Microsoft Dynamics 365 (online) are available automatically in Gamification. Commissioners can import additional users from Azure Active Directory who don't have a Microsoft Dynamics 365 (online) license assigned.

Import users from Microsoft Dynamics 365

  1. In Gamification, go to Users.

  2. On the Import Users from Dynamics 365 page, select the Security role for each user.

    It's likely that the vast majority of imported users will be assigned the User role, and only a handful will have the Game manager role. More information: Understand Gamification security roles.

  3. Select the users you want to import to Gamification.

  4. To start the import process, select Import Selected Users. It can take up to a couple of minutes, depending on the number of users who are being imported.

Imported users now appear in Gamification when you navigate to the Users page, where you can edit their roles according to your planned game setup.

Change a user's security role in Dynamics 365 - Gamification

After users are imported, a commissioner can change the security role of the users.

  1. In Gamification, go to Users.

  2. On the Import Users from Dynamics 365 page, search for the user whose role you want to change.

  3. Select Change Role for the selected user, and then choose the new security role.
    More information: Understand Gamification security roles

  4. Select Update Role to apply your changes.

See also

Overview for commissioners and game managers in Gamification
Set up and run games in Gamification