When you set up a new game, you need to define which users will be players and which will be fans in your upcoming Microsoft Dynamics 365 - Gamification game. Users from Microsoft Dynamics 365 (online) are available automatically in Gamification.
Players are competing participants in your game who get points for achieving defined KPIs.
Fans are people who aren’t players in an active game—for example, executives, managers, or receptionists—who participate in a Gamification game by drafting a team. If your CEO gets involved in the game, drafts a team, and is personally following player stats, that’s quite an incentive for players to do their best!
Change a user's security role in Dynamics 365 - Gamification
After users are imported, a commissioner can change the security role of the users.
In Gamification, go to Users.
On the Microsoft Dynamics 365 Users page, search for the user whose role you want to change.
Select Change Role for the selected user, and then choose the new security role.
More information: Understand Gamification security roles
Select Update Role to apply your changes.