iFrame and web resource support in Dynamics 365 for tablets

Applies to Dynamics 365 (online), version 8.x

You can add iFrames and web resources in forms and dashboards in the Dynamics 365 for Customer Engagement web app, and they will appear in Dynamics 365 for tablets as well. For example, if you add a news feed to a dashboard in the web app, the news feed will also appear in the tablet app. For more information about using iFrames and web resources, see MSDN: Create web resources and iFrame content for use with the Dynamics 365 for tablets client.

Note

iFrames and web resources are supported on Apple iPad, Android, and Windows 10 tablets. Tablets running Windows 8.1 and earlier are not supported.

Important

This feature was introduced in CRM Online 2016 Update and CRM 2016 (on-premises) by the name of Interactive Service hub.

With the December 2017 update, Interactive Service hub is now known as Customer Service Hub.

Interested in getting this feature? Find your CRM administrator or support person.

Known issues

  • You can’t use popups for authentication or other purposes from within iFrames and web resources on Dynamics 365 for tablets.

  • Authentication for embedded sites isn’t available.

  • Errors and memory leaks in iFrames and web resources can cause Dynamics 365 for tablets to stop responding, and can cause client side data loss.

  • Some iFrames and web resources can adversely affect application performance.

  • Microsoft Silverlight and image web resources aren’t available on Dynamics 365 for tablets.

See also

MSDN: Create web resources and iFrame content for use with the Dynamics 365 for tablets client