Microsoft Dynamics 365 for Outlook hardware requirements

The following table lists the minimum recommended hardware requirements when you run Microsoft Dynamics 365 for Outlook in either online only or go offline enabled modes.

Component Online only mode Go Offline enabled mode
Processor x86- or x64-bit 1.9 gigahertz (GHz) or faster dual core processor with SSE2 instruction set x86- or x64-bit 1.9 gigahertz (GHz) or faster dual core processor with SSE2 instruction set
Memory 2-GB RAM or more 4-GB RAM or more
Hard disk 1.5 GB of available hard disk space 2 GB of available hard disk space

7200 RPM or more
Display Super VGA with a resolution of 1024 x 768 Super VGA with a resolution higher than 1024 x 768

Note

Actual requirements and product functionality may vary based on your system configuration and operating system.

Running Dynamics 365 on a computer that has less than the minimum recommended requirements may result in inadequate performance. For the best performance, we recommend running 64-bit versions of Microsoft Windows, Microsoft Office, and Dynamics 365 for Outlook.

Network requirements

Dynamics 365 is designed to work best over networks that have the following elements:

  • Bandwidth greater than 50 KBps (400 kbps)

  • Latency under 150 ms

    These values are recommendations and don’t guarantee satisfactory performance. The recommended values are based on systems using out-of-the box forms that aren’t customized. If you significantly customize the out-of-box forms, we recommend that you test the form response to understand bandwidth needs. More information: Verify network capacity and throughput for Dynamics 365 clients

Note

Successful network installation of Dynamics 365 for Outlook requires a reliable and high-throughput network. Otherwise, installation might fail. The recommended minimum available bandwidth of the network connection is 300 Kbps.