Understand widgets on the Overview page

See key widgets on the Overview page. The widgets on this page provide information about the volume of posts, sources, and locations where these posts are coming from, topics discussed, languages used, and the details of influencing authors.

Go to this page from Analytics > Overview.

Note

Overview is the default landing page when you go to the Analytics area, or when you choose Microsoft Social Engagement on the nav bar.

Static widgets on the Overview page

Widget name What it displays Metrics
Volume Volume of posts for a selected time frame.

Options: Today, last week, last month, or custom time frame.
- Volume of posts
- Average volume of posts
- Details of any unavailable data for the selected time frame
Search Topics Top five categories or search topics, based on the volume of the posts. - Volume of posts
- Relative volume within the current data set
- Trend options: All search topics, topics, categories
Languages The list of five most-found languages based on the volume of posts. - Top five languages by name
- Volume of posts using these
- Percentage of posts volume when compared with the total volume of the posts in the current data set
- Trend
Authors The normal view of this widget shows the top five authors and the sources, based on the volume of their posts.

Click the Full view button Full view button to expand the widget to Full view mode.

Full view mode shows additional details about the 100 most active authors and their posts. Full view also has a Delete button Delete button you can use to delete a selected author and the author’s posts. You must have a Power Analyst or Administrator user role to delete an author.

To add a filter for multiple authors at once, select the check boxes on the left side of the list for all authors that you want to include. Then click INCLUDE in the list header.

To remove an author from the authors filter, select the check boxes on the left side of the list for all authors that you want to remove from the filter. Then click EXCLUDE in the list header.
Metrics in normal view

- Author name and profile picture (if available)
- Source from where the author has posted
- Trend value for the authors

Metrics in Full view

- Author name and profile picture (if available)
- Source
- Number of posts
- Trend
- Sentiment
- Reach
- Location
- Language
- Time when the latest post was posted
- Author details for Twitter View author details button in Social Engagement
More information: Get details on specific authors
- Delete button Delete button
Sources The Sources widget shows the number of posts in the most active sources, and summarizes how many posts were found in other sources.

Click the Full view button Full view button at the top right to expand the widget to Full view mode.
- Top sources icons
- Volume of posts
- Percentage of volume as compared with the total volume in the current data sets
- Trend
Phrases Most often mentioned phrases, based on the posts of your current data set. - Volume of posts

Caution

When you delete an author, none of the author’s previous posts will be available in the solution’s database; they are permanently deleted. No new posts from this author will be acquired in the future.

Dynamic widgets on the Overview page

Widget name What it displays Metrics Display conditions
Sentiment Sentiment index based on the type of sentiment: positive, negative, or neutral.

You can manually change the sentiment values if you think any posts are incorrectly analyzed for the sentiment index. More information: Understand the public perception using sentiment analysis
- Sentiment index
- Volume
- Trend
- The current filter is a search topic, not All Search Topics or a category.
- The rules in the current topic contain at least one of the available sentiment languages.
Post Types Volume of posts on Facebook pages, separated by page and by authors. - Volume of posts
- Volume of comments
- The selected search topic or category contains at least one Facebook pages rule.
Categories by Sentiment Find out about the sentiment index for all posts with sentiment value in your categories.

Click the Full view button Full view button to expand the widget to the Full view mode.
Metrics in normal view

- Sentiment index
- Trend of sentiment index
- Sorted by the number of posts per category

Metrics in Full view

- Categories
- Sentiment index
- Sentiment change
- Number of positive posts
- Number of negative posts
- Number of neutral posts
- Your data set contains at least one post with a positive or negative sentiment value.
Topics by Sentiment Find out about the sentiment index for all posts with sentiment value in your search topics.

Click the Full view button Full view button to expand the widget to the Full view mode.
Metrics in normal view

- Volume of posts
- Trend of sentiment index
- Sorted by the number of posts per search topic

Metrics in Full view

- Search topics
- Sentiment index
- Sentiment change
- Number of positive posts
- Number of negative posts
- Number of neutral posts
- Your data set contains at least one post with a positive or negative sentiment value.
- The analysis focus is set to a category.
Sentiment Sentiment index based on the type of sentiment: positive, negative, or neutral. - Sentiment index
- Volume
- Trend
- Your data set contains at least one post with a positive or negative sentiment value.

See Also

Analyze social data using widgets
Find out what people are saying over conversations
Understand the public perception using sentiment analysis
See the locations for the posts
Analyze the sources for the posts