Keep track of live data streams with Social Center

Social media runs at a fast pace. To keep up and collaborate efficiently, your personal streams come in handy. Manage your streams, share them with other users, and stay informed in real time on new and updated posts. New posts are posts that were recently picked up by a search topic and processed to appear in a solution. Fresh posts are posts whose metadata has been changed recently (for example, a label was added, or a post received a reply). Streams use filters to define the data set and surface the most relevant posts.

To see your streams, go to Social Center.

Streams in Social Center are user specific, meaning that every user sees only streams they own or that are shared with them. Depending on your interaction role, you can create, edit, share, or delete streams, or interact with posts from your streams. More information: Understand user roles, Drive business objectives using posts

Streams show posts from the last 14 days. To review older posts that match a stream’s filters, click Open earlier posts in Analytics More options with current filters at the bottom of the stream. This opens the same data set with an extended time frame in Analytics. Or, you can change the time frame for the posts to display however you want. More information: Open a data set in other areas of Social Engagement

Note

If you have a Microsoft Social EngagementProfessional user license, you can have up to three streams in Social Center. Streams shared with you and streams you own both count toward that limit. More information: Integrate Social Engagement with Office 365

Configure a stream

Create new streams to keep track of the posts that are most important to you. Each stream is based on a data set you define when you configure the stream. See in real time how new posts are coming in, and then work with these posts directly from your streams.

For example, you can create a stream called Inbox that checks all search topics for posts that are assigned to you. In other words, an Assignee filter with the value of the currently signed-in user is applied to all search topics. Posts that match this filter show up in the stream.

Configure a stream

  1. Go to Social Center.

  2. Scroll to the stream on the far right side, and then click the Add Stream button Add button.

  3. Provide a name for your stream.

  4. You can also choose how you want the stream to handle posts that no longer match the defined data set:

    • Click Automatically hide posts if you want to work with an up-to-date stream. When a post is updated so it doesn't match the stream’s data set anymore, it will disappear without any notification.

    • Click Notify me when hiding posts if you want to get a heads up if a post no longer matches your data set and is about to be hidden from the stream.

  5. Choose a color and adjust your sorting options. (Optional)

  6. Select users from your organization you want to share this stream with under Sharing. (Optional)

  7. In the Filters section, define the data set to show in this stream. More information: Use filters to see relevant data

  8. Click the Save button Save button.

Share a stream

Share streams you own to enable seamless collaboration within your organization’s teams.

Users or groups you share the stream with will always see the data how you configure it. If you change the data set for a shared stream, the displayed data will also change for the users the stream is shared with.

Share a stream you own

  1. Go to Social Center.

  2. Scroll to the stream you want to share.

  3. In the stream header area, click More options More options, and then click settings Configuration button.

  4. Under Sharing, click the Add button Add button.

  5. In the Share dialog, choose User or Group in the Type drop-down list.

    For more information about groups, see Work with Office 365 Groups in Social Engagement.

  6. Select users or groups from your organization you want to share this stream with, and then click Add.

  7. Click the Save button Save button.

Important

When you select Shared with all users, all users in your organization will see this stream on their Social Center page. Since there is no way to hide a stream, we recommend that you use this option with restraint.

Edit a stream

Update the configuration of a stream if you want to refine the data to be shown in the stream, or change its settings.

Edit a stream you own

  1. Go to Social Center.

  2. Find the stream you want to edit.

  3. In the stream header area, click More options More options, and then click settings Configuration button.

  4. Edit your stream according to your requirements.

  5. Click the Save button Save button.

Important

Editing the data set of a stream that you share with other users directly affects the data they see in their shared streams. Your changes are reflected when you save your changes, and other users connected to the same stream are notified that the configuration changed.

Delete a stream

You may want to delete a stream from Social Center, for example, a stream that was useful for a certain event, but that you no longer need. If you delete a stream you share with other users, keep in mind that it will be deleted for them too. Before deleting the stream, make sure your co-workers are aware of your plans.

Delete a stream you own

  1. Go to Social Center.

  2. Find the stream you want to delete.

  3. In the stream header area, click More options More options, and then click settings Configuration button.

  4. Click the Delete button Delete button.

  5. Confirm your deletion.

Next Steps

See Also

Engage on social networks
Get relevant data using filters
Work with posts
Drive business objectives using posts