Find out what's covered by sources

Microsoft Social Engagement provides a number of sources so you can keep track of conversations on your social media. Social Engagement covers multiple sources where you can track public posts, and publish messages and replies. All sources can be filtered in Analytics for an up close look at your data. Find out what is covered with the following available sources. More information: Use filters to see relevant data, Set up searches to listen to social media conversations

Blogs

Create keyword rules for full coverage for blog posts from Tumblr, broad coverage of blog posts from WordPress, and for blog posts from a third aggregated blog source, including a variety of blogs that range from blog aggregators like Blogger.com to small single-site blogs. If you want to update existing search topics to include the extended coverage of the blogs source, you can edit your existing keyword search rules.

To add a keywords rule, see Add a keywords rule.

Custom sources

Get full coverage of public RSS or Atom feeds added in your custom source groups. Gather all posts from a previously-created group of custom sources by creating a custom source rule. You can also create a keyword rule to filter by keywords.

To set up a custom sources rule, see Add a custom sources rule.

Disqus

Posts and comments published on Disqus are available for keyword searches.

To add a keywords rule, see Add a keywords rule.

Facebook

Monitor posts and comments on Facebook pages without age restriction or geographical restriction that are added to your Facebook page rules. You can also gather private messages for Facebook pages if you add a social profile and explicitly allow the acquisition of private messages.

Note

Facebook groups, unpublished Page posts (formerly known as dark posts), and status updates are not available for monitoring or engagement at this time.

To add a Facebook page rule, see Add a Facebook pages rule.

To add a private messages rule for Facebook pages, see Add a private messages rule.

Forums

Keyword rules for forums are available to give you broad coverage of forum posts and comments.

To add a keywords rule, see Add a keywords rule.

Instagram

After you add an Instagram account to a social profile in Microsoft Social Engagement, you need to allow the data acquisition for that profile. After you allow the data acquisition, you can configure search topics that contain Instagram as a source. You can create a keyword search rule for #hashtags to receive posts from Instagram, and you can set up Instagram account rules to gather all posts and comments on a specific Instagram account.

Note

Instagram is a listening source only. You will not be able to engage on Instagram from within Social Engagement. #Hashtags are mandatory to search Instagram accounts with keyword rules. More information: Manage social profiles

To add an Instagram rule, see Add an Instagram rule.

News

Create keyword rules for news posts from news publishers. This source can find posts in English, French, German, Spanish, and Portuguese. News posts are available for search topic rules.

To add a keywords rule, see Add a keywords rule.

Reddit

Posts and comments published on Reddit are available for keyword searches.

To add a keywords rule, see Add a keywords rule.

Twitter

Gain full coverage of public tweets on Twitter by creating a search topic with a Twitter profile rule or a keyword rule. You can also gather direct messages if you add a social profile and explicitly allow the acquisition of private messages.

To add a Twitter rule, see Add a Twitter rule.

To add a private messages rule, see Add a private messages rule.

Videos

Video posts published on YouTube are available for keyword searches.

To add a keywords rule, see Add a keywords rule.

Privacy notice

Microsoft Social Engagement uses Microsoft Cognitive Services to detect the language of the content in private messages from Twitter and Facebook pages. To detect the language, only the title and content of private messages are sent to Microsoft Cognitive Services. The title and content of private messages are not stored in Microsoft Cognitive Services. More information: Microsoft Cognitive Services privacy statement

See Also

Set up searches to listen to social media conversations
Refine your search rules to find relevant content