AddToQueue Action
Moves an entity record from a source queue to a destination queue.
Bound Entities
Bound actions are invoked by appending the fully qualified action name to the URI representing an entity or collection.
| Entity Type | Binding Type |
|---|---|
| queue | entity |
Parameters
Parameters allow for data to be passed to the action.
| Name | Type | Nullable | Unicode | Description |
|---|---|---|---|---|
|
Target
|
crmbaseentity | False | True | The destination queue. |
|
SourceQueue
|
queue | True | True | The source queue. |
|
QueueItemProperties
|
queueitem | True | True | Properties required to create a queue item in the destination queue. |
Return Type
| Type | Nullable | Description |
|---|---|---|
| AddToQueueResponse | False | The AddToQueue action returns the following value. |
Entities
Use the AddToQueue action with these entity types:
| Name | Display Name | Description |
|---|---|---|
| queueitem | Queue Item | A specific item in a queue, such as a case record or an activity record. |