AddToQueue Action

Moves an entity record from a source queue to a destination queue.

Bound Entities

Bound actions are invoked by appending the action name to the URI representing an entity or collection.

Entity Type Binding Type
queue entity

Parameters

Parameters allow for data to be passed to the action.

Name Type Nullable Unicode Description
Target
crmbaseentity False True The destination queue.
SourceQueue
queue True True The source queue.
QueueItemProperties
queueitem True True Properties required to create a queue item in the destination queue.

Return Type

Type Nullable Description
AddToQueueResponse False The AddToQueue action returns the following value.

Entities

Use the AddToQueue action with this entity type:

Name Display Name Description
queueitem Queue Item A specific item in a queue, such as a case record or an activity record.

See also