CloseIncident Action

Closes an incident (case).


Parameters allow for data to be passed to the action.

Name Type Nullable Unicode Description
incidentresolution False True Incident resolution (case resolution) that is associated with the incident (case) to be closed.
Edm.Int32 False True Status of the incident.


Use the CloseIncident action with the following entity types:

Name Display Name Description
incident Case Service request case associated with a contract.
quote Quote Formal offer for products and/or services, proposed at specific prices and related payment terms, which is sent to a prospective customer.

See also