entitlementtemplatechannel EntityType

Contains predefined support terms for a channel to create entitlements for customers.

Entity Set Path
[organization URI]/api/data/v9.0/entitlementtemplatechannels
Base Type
crmbaseentity
Display Name
Entitlement Template Channel
Primary Key
entitlementtemplatechannelid
Primary Key Attribute
name
Operations Supported
POST GET PATCH DELETE

Properties

Properties represent fields of data stored in the entity.Some properties are read-only.

Name Type Details
channel Edm.Int32

Select a channel for which you are defining the entitlement terms.

Display Name: Name

Default Options
Value Label
1 Phone
2 Email
3 Web
2483 Facebook
3986 Twitter
createdon Edm.DateTimeOffset

Date and time when the record was created.

Display Name: Created On

Read Only
entitlementtemplatechannelid Edm.Guid

Unique identifier for entity instances

Display Name: Entitlement Template Channel

exchangerate Edm.Decimal

Exchange rate for the currency associated with the incident with respect to the base currency.

Display Name: Exchange Rate

Read Only
importsequencenumber Edm.Int32

Sequence number of the import that created this record.

Display Name: Import Sequence Number

modifiedon Edm.DateTimeOffset

Date and time when the record was modified.

Display Name: Modified On

Read Only
name Edm.String

The name of the custom entity.

Display Name: Entitlement Template Channel Name

overriddencreatedon Edm.DateTimeOffset

Date and time that the record was migrated.

Display Name: Record Created On

timezoneruleversionnumber Edm.Int32

For internal use only.

Display Name: Time Zone Rule Version Number

totalterms Edm.Decimal

Type the total number of entitlement terms.

Display Name: Total Terms

utcconversiontimezonecode Edm.Int32

Time zone code that was in use when the record was created.

Display Name: UTC Conversion Time Zone Code

versionnumber Edm.Int64

Version Number

Display Name: Version Number

Read Only

Lookup Properties

Lookup properties are read-only, computed properties which contain entity primary key Edm.Guid data for one or more corresponding single-valued navigation properties. More information: Lookup properties and Retrieve data about lookup properties.

Name Single-valued navigation property Description
_createdby_value createdby

Unique identifier of the user who created the record.

_createdonbehalfby_value createdonbehalfby

Unique identifier of the delegate user who created the record.

_entitlementtemplateid_value entitlementtemplateid

Unique identifier for Entitlement Template associated with Entitlement Template Channel.

_modifiedby_value modifiedby

Unique identifier of the user who modified the record.

_modifiedonbehalfby_value modifiedonbehalfby

Unique identifier of the delegate user who modified the record.

_organizationid_value organizationid

Unique identifier of the organization with which the entitlement template channel is associated.

_transactioncurrencyid_value transactioncurrencyid

Unique identifier of the currency associated with the incident.

Single-valued navigation properties

Single-valued navigation properties represent lookup fields where a single entity can be referenced. Each single-valued navigation property has a corresponding partner collection-valued navigation property on the related entity.

Name Type Partner
createdby systemuser lk_entitlementtemplatechannel_createdby
createdonbehalfby systemuser lk_entitlementtemplatechannel_createdonbehalfby
entitlementtemplateid entitlementtemplate entitlementtemplate_entitlementchannel_entitlementtemplateid
modifiedby systemuser lk_entitlementtemplatechannel_modifiedby
modifiedonbehalfby systemuser lk_entitlementtemplatechannel_modifiedonbehalfby
organizationid organization entitlementtemplatechannel_organization
transactioncurrencyid transactioncurrency TransactionCurrency_entitlementtemplatechannel

Collection-valued navigation properties

Collection-valued navigation properties represent collections of entities which may represent either a one-to-many (1:N) or many-to-many (N:N) relationship between the entities.

Name Type Partner
entitlementtemplatechannel_AsyncOperations asyncoperation regardingobjectid_entitlementtemplatechannel
entitlementtemplatechannel_BulkDeleteFailures bulkdeletefailure regardingobjectid_entitlementtemplatechannel
entitlementtemplatechannel_connections1 connection record1id_entitlementtemplatechannel
entitlementtemplatechannel_connections2 connection record2id_entitlementtemplatechannel
entitlementtemplatechannel_MailboxTrackingFolders mailboxtrackingfolder regardingobjectid_entitlementtemplatechannel
entitlementtemplatechannel_PrincipalObjectAttributeAccesses principalobjectattributeaccess objectid_entitlementtemplatechannel
entitlementtemplatechannel_SyncErrors syncerror regardingobjectid_entitlementtemplatechannel

Solutions

The following solutions include the entitlementtemplatechannel entity type.

Name Description
Service Dynamics 365 workload for service.

See also